Four Pillars grounded in a Firm Foundation.
Merriam-Webster defines the word “pillar” as a firm, upright support for a superstructure.
It is a foundation upon which great things can be built.
Without it, nothing worthwhile can stand.
Here at JRW, for over 70 years we have built our business and our culture on four pillars:
World Class Service, Trust, More Than Distribution, & Community
World Class Service
The customer experience is the daily focus of our business. Upon recent surveys, current customers have overwhelmingly responded that “service” is why they continue to partner with JRW. They cite “dependable”, “reliable”, and “helpful” as core to what they find when they partner with us.
By going the extra mile, we work every day to serve the companies, both big and small, that have entrusted their business to us. We strive to ensure their unique, dynamic business needs are fully met.
There are no relationships that can grow and thrive without trust. To earn trust, one must be reliable, consistent, and unwavering in the pursuit of truth. Unfortunately, modern culture continues to move away from the code of ethics that has historically produced moral integrity, economic prosperity, and true freedom.
We believe that transparency with both our customers and our vendors leads to the valuable and meaningful relationships that are critical to success.
More Than Distribution
We are the partner with deep industry knowledge and scientific expertise to help your business innovate and grow.
We offer creative solutions, beyond distribution, in the areas of inventory management, formulation advice, quality, and compliance. We are the partner that looks out for your interests, so you can sleep well at night.
We believe that business is first and foremost about people, and we are committed to making a difference in the lives of those around us. We are interested in improving the lives of our Customers, Employees, and our Community.
As this year comes to an end, we here at JRW want to continue in our devotion to serving you well. We are fiercely committed to our Four Pillars, and, because of that, we are fiercely committed to you, our customer.
Have any questions about our company? Looking to partner with us? Please give us a call or contact us here.